FAQ
Q1: How can I visit you?
A: Our factory locates in Guangzhou,after you reach the airport,we'll pick you up,and we'll appreciate if you can inform us in advance.
Q2: What kind of doors you are producing?
A: We are making Automatic Door, Frameless Glass Door, Aluminum Bifold Door, Aluminum Sliding Door, French Door, Aluminum Wood Door, Wooden door, Garage Door, Entrance door, Roller Shutter door,security door and so on...
Q3: What kind of windows you are producing?
A: We are producing Aluminum Sliding Window, Bifold window, Aluminum Casement Window, Aluminum Awing Window, Wood Composite Aluminum Window, PVC window, Window Lourver and so on...
Q4: Can we use our own design?
A: Yes, we will according to your local climate and give you our suggestion. Then you can get best details and reasonable price you want. After we comfirm everything, we will design door or design window for your needs.
Q5: What's the payment way and payment terms?
A: Usually we use T/T, Western Union, Cash. You can also through Paypal and Made in China website to pay it. 30~50% deposit before production and balance must be paid before shipping.
Q6: What's the production time?
A: We will start to make the production after we get deposit. Normally, it needs around 25 days for producing.
Q7: How about your packaging?
A: All of our products are packed as following steps.
We use Iron Pallet instead of wooden pallet, stronger and more stable.
Step 1. Corners are protected by cardboard to avoid collision damage;
Step 2. Frames are wrapped with protective tapes to avoid scratching;
Step 3. Fix windows and doors on iron pallets by metal fixed strip;
Step 4. Reinforce windows & doors with plastic belts;
Step 5. PE films cover to keep the moisture away;
Step 6. Tie up iron pallets in container with durable plastic belts;
Step 7. Fill the space between pallets with air bags to insure the stable.
With full protection the our products can arrive at your job sites in safe and sound.
Q8: How to process an order?
Step 1. Customer send inquires and request
Step 2. We give solutions and quotation
Step 3. We make a drawing for conforming
Step 4. Customers conform and sign the drawing and make a deposit
Step 5. We start to produce the order according to drawing
Step 6. Sending pictures during production
Step 7. Sending product test video and pictures when finishing production
Step 8. Package pictures
Step 9. Customer wire the remain balance then we delivery the goods
We provide professional suggestions on profile and glazing adoption if you are the first time to purchase windows or doors. Diffirent regions have diffirent climat characters, and the treatment on profile or glazing should be diffirent to meet its diversity, it concerns the longevity of windows or doors, and each function of erergy absorbing & saving.
Our product have 10 years quality guarantee.
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